3 Companies Building AI Emotion Solutions to Improve Customer Experience

Rita Batalha
5 min readApr 28, 2024

Say cheese! AI is advancing to detect and interpret customer emotions, helping businesses to improve customer experience.

How did you feel about the last ad you watched? Did it entertain you? Make you happy? Leave you confused? Perhaps you may not remember or know for sure how you felt, but machines and technology increasingly do.

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Rita Batalha

Technology and Innovation geek. Excited about all new things in the world 🌎